Privacy Policy

At JB Scrap, accessible from jbscrap.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that are collected and recorded by JB Scrap and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at jbscrap2@gmail.com.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you contact us, request a pickup, or send an inquiry via our forms, we collect the following categories of information:

• Personal Identity & Contact Information: Your name, phone number, and email address.
• Pickup Location Details: The physical address you provide for coordinating the scrap collection.
• Scrap Details: Information regarding the category of scrap materials (e.g., Iron, Copper, Brass, Aluminum, or mixed) and any estimated weight or specific details you submit.

2. How We Use Your Information

We use the information we collect in various ways to support our operations, including to:

• Provide, operate, and maintain our scrap collection services and website.
• Schedule, coordinate, and execute doorstep scrap pickups in Ahmedabad.
• Communicate with you regarding pickup confirmations, rate quotes, and service updates.
• Respond to your questions, inquiries, and customer service requests.
• Prevent fraudulent transactions and secure our systems.

3. Data Sharing & Security

We value your trust and are committed to protecting your personal data.

• No Sale of Data: We do not sell, trade, rent, or lease your personal information to third parties.
• Service Operations: Your contact details and address are shared internally only with our verified pickup team members to facilitate the physical scrap collection.
• Security Measures: We follow industry standard guidelines and maintain administrative, technical, and physical safeguards to prevent unauthorized access or disclosure of your information.

4. Log Files & Analytics

JB Scrap follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

5. Consent

By using our website and submitting booking forms, you hereby consent to our Privacy Policy and agree to its terms.